Refunding your energy credit

If you're over £75 in credit after paying for a year, we'll automatically refund your credit back to your bank account as long as we've got an up-to-date meter reading from you.

If you're less than £75 in credit, we recommend you keep it there to give you a head start on your bills next year. But if you'd still like a refund, just get in touch and we'll sort it out.

Still need help? Contact our live chat agents.

Utility Pro's, Registered office: Unit 1 Lodge Yard Business Centre, Kingswood, Aylesbury, Buckinghamshire, HP18 0QJ.

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